As an organisation which prides itself on being a market leader in our industry, Australian Native Flowers Pty Ltd wishes to extend this reputation, not only as a provider of the highest quality products and services to our customers, but also as the most reputable organisation that our customers deal with.

To this end, we have chosen to comply with the National Privacy Principles, to ensure that your privacy and the information you provide to the organisation are safeguarded at all times. In accordance with the National Privacy Principles Australian Native Flowers is committed to:

• Only collecting information from those we deal with which is necessary for our business to adequately service our customers.
• We do not use any personal information we have collected for any other purpose without seeking the individual's consent first.
• Personal information will not be disclosed to any organisation or individual who has not given a commitment to deal with such information in a way, which is consistent with the National Privacy Principles.
• The security of all information held by the organisation prevents tampering, interference by outside sources or unauthorised use by employees or agents of the organisation.
• Individuals can access the information that our organisation holds on them in accordance with the National Privacy Principles.
• If an individual believes the information we hold on them is not accurate then they have the right to apply to the organisation to have that information corrected.

In order for Australian Native Flowers to provide its various tailored services, some personal information is asked of users. This information may include your name, e-mail address, a password, contact phone number, credit card type, credit card number and credit card expiration date. When you make a purchase we also collect information that allows us to make-up and deliver your order; this includes the name, address and phone number of the intended recipient(s) as well as personalised card messages.

The security of your personal information is very important to us. We take great pride in providing you with a privacy policy. To further ensure the integrity of data stored on our network we utilize all necessary and available security. Credit card information is among the most sensitive and important data that Australian Native Flowers collects. Australian Native Flowers operates secure servers to minimise the unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted.

Australian Native Flowers will not sell or release your personal information to any third parties under any circumstances (unless required by law or in cases where unlawful activity, such as fraudulent credit card use, is suspected).

If you would like to update or correct information previously provided to us, please click here and edit your details in the Member Zone

A Privacy Officer has been appointed to assist all individuals with requests for access to information or concerns about our handling of their information. That person may be contacted here or alternatively, you may forward such requests in writing to Australian Native Flowers Pty Ltd PO Box 181, Kalorama. Victoria, 3766 Australia